Frequently asked questions


Do I need an appointment?

Ultrasounds, Bone Mineral Density exams. Please try to arrive 10 minutes prior to your appointment to register. Regular X-rays are done on a walk-in basis. The wait time for X-rays is variable, depending on the time of day.

What documents do I need for my procedure, at registration?

You will need your health card and requisition form signed by the referring physician.

Do I take the results to my doctor?

No, we will send the results to the referring physician.

How long do results take?

Your physician will receive a written report within 24-48 hours, if not sooner. If your physician requests a result more urgently, a report can be phoned or faxed to your physician the same day as your examination.

Who will interpret my examination?

Your examination will be interpreted by a Radiologist, a physician with special training in Diagnostic Radiology. All our physicians are board-certified by the Royal College of Physicians and Surgeons of Canada and have done additional sub specialty training in different areas of Radiology. The technologists are specially trained in obtaining pictures of the body but are not trained in their interpretation. Therefore, they are not legally permitted to give you any results.

How can I get a copy of my exams?

We can burn a CD of your exam while you wait. This service is free if requested by your referring physician or specialist. However, if it is intended for personal use, such as taking it abroad, a charge of $20 is applied. For obstetrical ultrasounds, a charge of $10 is applied where we provide you with selected images of your baby.